
Feedback and recommendations from some of our clients and delegates
Jo Groves, CEO, International Alliance of Patients' Organizations
“It was such a pleasure for us to work with Novus. They took the pressure off us knowing that they were managing things so well and that we did not have to worry. Our delegates have unique needs which need to be addressed in the planning and implementation of this event. Novus were always professional with dealing with our requirements and requests. I have had very positive feedback from delegates who have said that the Novus onsite team were extremely efficient and friendly to a person. One person said that they were the best onsite support team ever at an IAPO Congress and I know my colleagues here wholeheartedly agree. Thank you for all the excellent and hard work in delivering a fantastic IAPO Congress.”
Richard Bridgen, HLG Committee, CILIP Health Libraries Group
“Well done to Novus for making the conference such a success. The organisation of the event was first-rate, and the conference flowed smoothly, with no turbulence experienced whatsoever; any glitches were ironed out without fuss or bother. Novus made our conference an outstanding and memorable one, a state of affairs to which the many delegates who have fed back their appreciation to us, concur.”
Knut Schroeder, Founder and Director, Expert Self Care Ltd
“We’re a small start-up, and we’ve worked with Carol from Novus on developing our first marketing strategy. Carol also helped us revise and improve key pages on our website prior to a conference. We were absolutely thrilled by how she managed to propel our marketing strategy forward and pointing out important issues that we hadn’t considered. The changes that she suggested to our website were brilliant and led to a massive improvement. What we appreciated most was her ability to get to the heart of what we do in no time and turn this into a cohesive and creative marketing plan. Because we wanted to get the website into shape before a conference, Carol and her team made special time for revising the webpages and turned the work around within a couple of days – going well beyond of what we could have expected. What I appreciated most about working with Carol was her ability to deliver outstanding work within very tight timeframes, her professionalism, and her ‘can-do’ attitude at all times.”
Mark Duman, President, Patient Information Forum
“Carol exceeded all expectations in helping deliver our annual conference. She is one of the most professional, organised and polite people I have had the pleasure of working with. I have no hesitation whatsoever in recommending her in the strongest terms to anyone wishing to organise and deliver events. Top qualities: Great results, expert, on time.”
Jenny McCullough, Library and Surgical Information Services, Royal College of Surgeons of England
“I just want to say congratulations and thank you for running such a great event, and especially for all your help and advice with arrangements for speakers, I am really grateful to you.”
Shane Godbolt, Director, Partnerships in Health Information (PHI)
“We are greatly indebted for the time Novus spent taking us through the logistics. A steep learning curve indeed but the practical advice and ideas that flowed from your reservoir of knowledge and experience were absolutely invaluable. Your expertise has left us in a different place; one much nearer where we need to be!”
Tina Attfield, Sales Executive, Adept Scientific Ltd.
“Thank you Novus, great event, and your team were brilliant!”
Gaby Jeffs, Producer Director, Magneto Films
“We were delighted to be Bag Sponsor at the 10th Anniversary PIF Conference. We thought the conference was very well run and the delegates were very engaged. I loved the hand drawn ideas cloud and the extra business cards you produced for people were invaluable for networking. Most importantly, we’ve had lots of interest in our video production for health and behaviour change. We’ve renewed past contacts, and met up with current and hopefully future clients! It was a pleasure to work with you, thank you. Hope to work with you again in the future!”
Jeremy Theobald, Managing Health Editor - Group Medical, Bupa
“The event was extremely successful, attracting a record number of delegates and excellent exhibitors well before the usual deadlines. Novus’ marketing of the event and organisation was of the highest quality and excellent value for money. I would recommend their marketing and conference organisation services without hesitation.”
Nicola Walsh, Senior Information Manager, National Institute for Health and Care Excellence (NICE)
“People here have commented how fab Novus were at the conference. Someone noted how impressed she was that one of the staff had helped her in the morning and when she walked past her in the afternoon she remembered her and asked about her presentation – lovely!”
Mary Dunne, National Documentation Centre on Drug Use, Health Research Board, An Bord Taighde Slainte
“Carol, I would like to thank you. I have rarely been to such a well-run conference. Your team were always available to check that everyone was ok. And a particular commendation to you personally – a perpetually friendly and helpful presence.”
Sue Farrington, Chair, Patient Information Forum
“I just wanted to say a massive thank you for producing and organising such an amazing conference. You did a brilliant job!”
Anne Madden, Library & Information Services, St. Vincent's University Hospital
“Thanks, Novus, for all your help. It was a fantastic event from start to finish and you made it very simple to participate.”
Charlie Coode, CEO, GE Money Multiservis
“Carol is an experienced and well organised PR manager who has a natural energy and enthusiasm that motivates people around her and allows her to maintain a wide and positive professional network.”
Sean Taylor, Director, Deutsche Bank
“Carol is one of the most organised individuals I have met in recent years. Her attention to detail is commendable. She manages to make everything look effortless and manages to calm what otherwise could be a scrum! Seen her think outside of the box to the benefit of all. Always pleasant and willing to go that extra mile. Helpful, commercially aware and astute. Pleasure to work with.”
Alan Noble, Managing Director, Venturehaus
“I would recommend Carol without hesitation. Despite having had no formal marketing training before joining us, we knew she’d be a natural marketer and a valuable addition to our team. She applied herself fully to learning on the job, gaining confidence very quickly, and was soon running all of our marketing single-handedly. On her own initiative and at her own cost, she has undertaken formal external training and has successfully gained accreditation. She has achieved a great deal so far, and I’m sure she will go from strength to strength.”
Paul Lewis, CEO, Self Energy
“Carol clearly demonstrated true understanding of the business as a whole in her proposed marketing strategy. She delivered her marketing plan superbly. Internally, she supported our sales process really well too through building our database, introducing e-newsletters and preparing sales support communications that kept our brand protected and really pushed our reputation in the industry.”
Sarah McCaldin, Managing Director, IQPC
“Carol was an incredibly important part of the team at IQPC and played a major role in building up key portfolios. She highly self motivated and is very talented at pushing projects forward. Her style is professional yet warm and people naturally gravitate towards her whether colleagues in the office or clients at events. Carol will easily connect with people and form good working relationships and this was always very powerful for growing our business. It was great fun working with Carol, she has good energy and was a massive asset to IQPC.”
Natasha Delisle-Barrow, Director, Delisle-Barrow Recruitment Ltd
“Carol is a highly effective marketer. Having witnessed first hand her tireless detail orientated approach to everything she has done, it is no wonder that her events have attracted many high profile business names and have ultimately been a success. She has a capacity to think laterally and in ways that guarantee a successful campaign”
Steve McDowell, Editor-in-Chief, Interactive Investor
“Best to be brief. Bright, quick and reliable. A great organiser. Not much else to say is there?”
Sanjay Gupta, Manager, Lean Six Sigma, Acklands Grainger Inc
“I spoke at several seminars put on by Carol’s organisation and where Carol was the programme director. Carol’s skills at organising complex multi-day events are outstanding. Her ability to recruit talented speakers from Jack Welch to Colin Powell speaks for itself as does her ability to market and bring in customers. At every event I noted her gift to engage with the audience, speakers and staff to ensure seamless delivery. Carol has tremendous personal charisma and organisational skills, she is a leader.”